Privacy Policy
We are committed to protecting your privacy and ensuring the security of your business information.
This Privacy Policy describes how Changshu Mefiss Textile Co.,Ltd ("Mefiss Textile", "we", "us", or "our") collects, uses, and discloses your information when you visit our website (www.spacermesh.com), inquire about our products, or engage in business transactions with us.
As a B2B manufacturer specializing in spacer mesh and 3D mesh fabrics, we value the trust you place in us and are committed to maintaining the confidentiality of your proprietary designs, samples, and business contact information.
1. Information We Collect
We collect information necessary to facilitate business communication, sample development, and order fulfillment. This may include:
- Business Contact Information: Name, job title, company name, email address, phone number, and shipping address.
- Transaction Data: Details about payments (T/T records), orders, and shipping preferences.
- Technical Data: IP address, browser type, and usage data when you visit our website (via cookies).
- Product Specifications: Custom requirements, design files, and sample feedback provided during the R&D process.
2. How We Use Your Information
Your information is used strictly for business purposes, including:
- Processing inquiries and providing price quotes (FOB/CIF).
- Developing and shipping fabric samples (spacer mesh, 3D mesh).
- Executing production orders and arranging logistics (sea/air freight).
- Updating you on order status, production schedules, and new product launches.
- Complying with legal obligations, such as export/import documentation and tax records.
3. Confidentiality & IP Protection
We understand the importance of Intellectual Property in the textile industry. Any custom patterns, structural designs, or original samples provided to Mefiss Textile for reproduction or development are treated as strictly confidential. We do not disclose, sell, or display your custom designs to third parties without your explicit written consent.
4. Sharing of Information
We do not sell your personal information. We may share data only with trusted third parties essential to our operations:
- Logistics Partners: Freight forwarders and courier services (DHL/FedEx) to deliver samples and bulk orders.
- Payment Processors: Banks and financial institutions for T/T transactions.
- Legal Authorities: When required by law to comply with customs regulations or legal processes.
5. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Our internal systems are restricted to authorized personnel only.
6. Your Rights
Depending on your location (e.g., EU GDPR), you may have the following rights regarding your personal data:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate information.
- The right to request deletion of your data (subject to legal retention requirements).
- The right to withdraw consent for marketing communications.
To exercise these rights, please contact us at service@spacermesh.com.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
General Inquiries
service@spacermesh.comMailing Address
No.126, Zhaoshi Road, Meili Town, Changshu City, Jiangsu Province, China